School Receptionist
We are seeking to appoint a Receptionist to join the team on a term-time basis.
Tring Park School for the Performing Arts is one of the UK’s leading vocational and academic schools, set within stunning Hertfordshire countryside just 30 minutes from London. The School is home to 360 day and boarding pupils aged 7–19, combining academic excellence with world-class performing arts training.
We offer an attractive range of benefits, including a pension scheme, cycle-to-work scheme, free school lunches during term time, wellbeing leave, free onsite parking, and enhanced maternity and paternity provision.
About the role
As the first point of contact for visitors, parents, staff, pupils and contractors, you will provide a professional, friendly and efficient front-of-house service, creating a positive and welcoming experience for all. Alongside reception duties, you will provide administrative support to help ensure the smooth running of the School Office. The successful candidate will play an important role in supporting effective communication across the School, whilst helping to maintain the highest standards of safeguarding, security and operational efficiency.
* The contract is Monday to Friday from 9:30am to 4pm (term time only, plus inset days and Founders’ Day).
Main Duties
Front Desk & Visitor Management
- Welcome and assist parents, visitors, guests, contractors, and other stakeholders in a professional and courteous manner.
- Ensure all visitors sign in, wear appropriate identification, and comply with school safeguarding and security procedures.
- Operate the school switchboard, answering and directing incoming telephone calls, handling general enquiries, and taking accurate messages.
- Monitor the main entrance and control access to the school site, including the operation of security gates and visitor management systems.
- Escort visitors around the school site as required.
- Maintain a positive and professional first impression of the school at all times.
General Administration
- Monitor and manage the shared school information inbox, ensuring enquiries are responded to promptly and directed appropriately.
- Process incoming and outgoing mail, parcels, and deliveries.
- Provide administrative support to the school office, including photocopying, filing, scanning, data entry, and general correspondence.
- Support school events including Open Days, Familiarisation Days, performances, and other school functions.
- Arrange taxi bookings and transportation for visitors and guests as required.
- Distribute and monitor Event Forms and ensure relevant records are maintained.
- Maintain up-to-date Fire Lists and assist with emergency preparedness procedures.
- Support the planning and administration of Educational Visits, including preparation of documentation and liaison with staff.
- Assist with maintaining accurate school records and databases in line with GDPR and school policies.
- Undertake other reasonable administrative duties as directed by the Business Director or Senior Leadership Team.
Safeguarding and Child Protection
The post holder will be expected to:
- Demonstrate a commitment to safeguarding and promoting the welfare of children and young people.
- Adhere to all school safeguarding, child protection, and health and safety policies and procedures.
- Report any concerns regarding the welfare of pupils in accordance with school procedures.
- Participate in safeguarding training and professional development as required.
Person Specification
Essential
Essential Qualifications and Experience
- Educated to GCSE level (or equivalent), including GCSE English and Mathematics.
- Experience of working in a reception and/or administrative support role.
- Experience of dealing confidently and professionally with visitors, parents, and external stakeholders.
- Competent user of Microsoft Office applications and familiar with administrative IT systems.
- Good standards of literacy and numeracy.
Essential Skills and Attributes
- Excellent interpersonal and communication skills.
- Ability to work effectively as part of a small team while independently managing workload and priorities.
- Strong organisational and time-management skills.
- Ability to multitask and remain calm and professional in a busy environment.
- High level of accuracy and attention to detail.
- Friendly, approachable, and professional manner.
- Well-presented and able to act as a positive ambassador for the School.
- Commitment to maintaining confidentiality and handling sensitive information appropriately.
Desirable
- Previous experience working within a school or educational environment.
- Knowledge and understanding of school safeguarding procedures and statutory requirements.
- Experience using school management information systems.
Additional Information
Tring Park School is committed to safeguarding and promoting the welfare of children and expect all staff to share this commitment. The successful applicant will be subject to an enhanced DBS check. It is an offence to apply for a role if you are barred from engaging in regulated activity with children. Shortlisted candidates will be asked to complete a self-declaration form relating to any criminal record or information that would make them unsuitable to work with children.
Tring Park School aims to create an inclusive culture that encourages and values diversity within its workforce, building on the differences individuals bring, enabling the School’s ongoing success. We seek to embrace diversity drawing on a wide range of views and experiences to provide equality, fairness and respect for all in our employment whilst observing our commitment and responsibility to current legislation.
Please note: for information on how we will use your personal information during the recruitment process, please see the Staff Privacy Notice on the School website.
Apply
Step 1. Complete Application Form
Step 2. Apply via email
If you would like to apply for this role, please email us the Application Form along with a cover letter.
Tring Park School is committed to safeguarding and promoting the welfare of children and the successful applicant will be subject to an enhanced DBS check. It is an offence to apply for a role if you are barred from engaging in regulated activity with children. Shortlisted candidates will be asked to complete a self-declaration form relating to any criminal record or information that would make them unsuitable to work with children.
Tring Park School aims to create an inclusive culture that encourages and values diversity within its workforce, building on the differences individuals bring, enabling the School’s ongoing success.
We seek to embrace diversity drawing on a wide range of views and experiences to provide equality, fairness and respect for all in our employment whilst observing our commitment and responsibility to current legislation.
For information on how we will use your personal information during the recruitment process, please see the Recruitment Privacy Notice.